KEY RESPONSIBILITIES

Client Liaison and Client Management

  • Secure, develop and maintain client relationships with key stakeholders on assigned accounts.
  • Actively consult with a high degree of expertise and knowledge, raising the level and quality of contact
  • Stay visible within the assigned accounts by ongoing scheduled visits and /or meetings.
  • Represent the client’s interests within the company to ensure that service adjustments are made where necessary.
  • Manage adherence to deadlines on Client Submission.
  • Facilitate signing of all relevant agreements by the client.
  • Ensure that a close relationship is built with an understanding of the client’s business environment – achieved via existing experience, industry exposure and research.
  • Solve conflict and manage client expectations.

Build and maintain stakeholder relationships.

  • Liaise with a complex network of stakeholders to ensure business growth and business sustainability.
  • Build strategic inter-departmental relationships to help achieve business goals.
  • Promote effective peer, and stakeholder relationships.
  • Manage and ensure effective communication with all stakeholders and sustain client relationships.
  • Collaborate with internal stakeholders to ensure registration with the relevant bodies.

Business Growth

  • Focus on growing and developing existing clients, together with generating new business.
  • Act as the key interface between the customer and all relevant divisions.
  • Develop and achieve sales through direct sales channels.
  • Be actively involved in season planning with focus on increased sales.

QUALIFYING ATTRIBUTES

Qualifications

  • BCom or other Commerce related degree.

Experience

  • 5-10 years relationship management experience (preferably in financial services)

Skills and Knowledge

  • Marketing knowledge
  • IT and information systems advantageous
  • B-BBEE knowledge base an advantage.
  • High level of computer literacy
  • Excellent project management and customer relations skills.
  • Excellent communication, negotiation, and interpersonal skills
  • Excellent planning, organizational and administrative skills, with the ability to meet deadlines and solve problems
  • Strategic thinker with an analytical mind and strong problem-solving skills
  • Excellent sales strategy skills with a proven track record of success
  • Excellent prospecting (cold calling) skills, networking, persuasion, negotiation and closing skills.

Competencies

  • Ability to represent organisation in a professional and confident manner.
  • Be able to present comfortably to larger groups, and audiences including Boards of Directors
  • High level of computer literacy.
  • Highly numerate with strong ability in financial analysis, forecasting, project costing, and preparing and monitoring budgets.
  • Ability to work in a fast-paced and dynamic environment.
  • Strategic thinker with an analytical mind and strong problem-solving skills.

Salary

400,000 - 500,000 ZAR

Yearly based

Location

Gauteng , South Africa

Job Benefits
Async
Job Overview
Job Posted:
2 months ago
Job Type
Full Time
Job Role
Manager
Education
Bachelor Degree
Experience
10+ Years
Total Vacancies
1

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Location

Gauteng , South Africa